BitStarz Review

Introduction

BitStarz is a top crypto online casino, beloved by many players for its wide range of games, multiple currency options, and excellent customer support.

Icelandic players looking to make BitStarz their next gaming destination will find this review particularly helpful. Following our commitment to ensure you play only at the best casinos, we’ve thoroughly researched BitStarz and compiled our insights. Read on, and we hope this helps you make an informed choice!

Reputation

BitStarz casino is a leading casino in the online gambling world. It is known for its security and fairness towards players. BitStarz customer support has been praised for being helpful and available 24/7. They also process payments super fast.

As expected, there have been a few complaints, but the casino is actively working to resolve them. All of these give them a solid reputation as a trustworthy casino.

First Impressions

BitStarz Casino features a visually appealing website with a striking purple and red theme. They proudly display several industry awards on their homepage, highlighting their solid reputation within the online gaming world.

Navigating the site is effortless. You can get to other pages on the website through the sidebar or the links at the bottom of the homepage. There’s also a handy search bar to quickly find your favorite games or explore software providers. These make the overall user experience smooth and enjoyable.

BitStarz Game Offerings

BitStarz has over 5000 casino games, including Slots, Table Games, Jackpots, and Live Games. They have no dedicated game page. Instead, you can explore their games right from the homepage. The games were neatly put into 19 categories, making finding games a breeze. The search bar also has the categories as filters, making the search easier. BitStarz casino games are supplied by reputable game providers such as Pragmatic Play, Platypus, and Evolution.

Bonuses and Promotions for BitStarz Players

BitStarz doesn’t just hand out bonuses – it orchestrates an entire ecosystem of promotional mechanics that Icelandic players can exploit to maximize their bankroll. Beyond the standard welcome package and recurring deposit incentives, several unique campaigns fundamentally alter the value proposition. The reload bonus and free spins can only be claimed after using your fourth deposit bonus. These bonuses include:

• Welcome Package: The onboarding sequence disperses up to $500 (or 5 BTC for crypto depositors) alongside 180 free spins, distributed incrementally across your initial four deposits.
• Reload Monday: A 50% match bonus capped at $300. Weekly. Eligibility requires completion of your fourth deposit bonus first – a gating mechanism that rewards committed players while filtering casual depositors.
• Wednesday Free Spins: Deposit mid-week, receive up to 160 free spins the following day. The allocation scales proportionally with your deposit amount. Again: four prior deposits required.
• Tesla Model Y Giveaway: Here’s where BitStarz deviates from conventional promotional logic entirely. Wager $100 on any game – slots, table games, live dealer, whatever – and you earn one raffle ticket. Every subsequent $100 wagered? Another ticket. No ceiling exists. The current campaign window runs from December 9th, 2025 through February 5th, 2026, culminating in a single winner claiming either the vehicle itself or a $50,000 cash equivalent. Thirteen prior winners validate this isn’t vapor marketing. Real Teslas. Real keys. Real driveways.
• Piggyz Mania: Perhaps the most mechanically intricate promotion in their arsenal. Deposit $50 or more, and BitStarz instantiates a virtual piggy bank pre-loaded with 5x your deposit amount in “Piggyz Cash.” This balance compounds through two vectors: winning Piggyz Cash prizes during Bonuz Mania spins, and wagering real money on any casino game. Break the Piggyz – achieved by landing three Piggyz Break symbols – and claim up to $50,000. The catch? Your Piggyz expires after 30 days. Withdrawals also decrement your balance dollar-for-dollar.
• Bonuz Mania & Jackpotz Mania: These interconnected systems transform routine deposits into multi-layered prize opportunities. Progressive jackpots exceeding $100,000, cashback percentages up to 50%, and deposit multipliers reaching 100x all sit within reach for players who understand the underlying prize structures.

Deposit and Withdrawal Methods Available at BitStarz Casino

BitStarz operates as a true multi-currency casino – and the infrastructure reflects it. Twelve cryptocurrencies. Four fiat currencies. Zero deposit fees across the board. The architecture here prioritizes flexibility, though Icelandic Króna remains conspicuously absent from the supported currencies. Seventeen deposit methods. Sixteen withdrawal options. Processing times and limits transparently documented. Let’s break down the specifics.

Supported currencies span the conventional and the decentralized: Euro, US Dollar, Canadian Dollar, Australian Dollar, New Zealand Dollar, Japanese Yen, Russian Ruble, Norwegian Krone, Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Ripple, Dogecoin, Cardano, Binance Coin, Tron, Tether, Solana, and USD Coin.

Deposit Methods

Cryptocurrency deposits process instantly with negligible minimums – some as low as $0.01 for Binance Coin. E-wallets maintain slightly higher thresholds but deliver the same immediacy.

• Bitcoin: 0% fee, instant processing, minimum $8.95
• Ethereum: 0% fee, instant processing, minimum $14.72
• Litecoin: 0% fee, instant processing, minimum $5.16
• Bitcoin Cash: 0% fee, instant processing, minimum $11.93
• Dogecoin: 0% fee, instant processing, minimum $2.51
• Cardano: 0% fee, instant processing, minimum $2.89
• Ripple: 0% fee, instant processing, minimum $5.72
• Solana: 0% fee, instant processing, minimum $6.41
• Tron: 0% fee, instant processing, minimum $9.25
• Binance Coin: 0% fee, instant processing, minimum $0.01
• USDT: 0% fee, instant processing, minimum $10
• USDC: 0% fee, instant processing, minimum $10
• Skrill: 0% fee, instant processing, €20 minimum, €4,000 maximum
• Neteller: 0% fee, instant processing, €20 minimum, €4,000 maximum
• MuchBetter: 0% fee, instant processing, €20 minimum, €4,000 maximum
• Paysafecard: 0% fee, instant processing, €20 minimum, €4,000 maximum

Withdrawal Methods

Here’s where crypto demonstrates its superiority. Instant withdrawals up to €50,000 per transaction. No fees. E-wallets cap at €10,000 but maintain the same speed. Bank transfers? The outlier – 3 to 14 banking days, though the ceiling extends to €10,000.

• Bitcoin: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Ethereum: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Litecoin: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Bitcoin Cash: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Dogecoin: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Cardano: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Ripple: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Solana: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Tron: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Binance Coin: 0% fee, instant processing, €50 minimum, €50,000 maximum
• USDT: 0% fee, instant processing, €50 minimum, €50,000 maximum
• USDC: 0% fee, instant processing, €50 minimum, €50,000 maximum
• Skrill: 0% fee, instant processing, €50 minimum, €10,000 maximum
• Neteller: 0% fee, instant processing, €50 minimum, €10,000 maximum
• MuchBetter: 0% fee, instant processing, €50 minimum, €10,000 maximum
• Bank Transfer: 0% fee, 3-14 banking days, €50 minimum, €10,000 maximum

Customer Support at BitStarz Casino

BitStarz has constructed a genuinely comprehensive support infrastructure – five contact channels, extensive self-service resources, and what they’ve branded “Premium Support.” No stripped-down minimalism here. The opposite, actually.

The contact options span both synchronous and asynchronous communication:

• On-Site Chat: The default option. Embedded directly into the casino interface. No app switching required. Real-time responses.
• Email: support@bitstarz.com – for players who prefer documentation and don’t need immediate resolution.
• iMessage: Apple users can route support inquiries through their native messaging app. Seamless integration for iOS devotees.
• Telegram: Includes a “Verify Agent” feature – a smart addition given Telegram’s prevalence in crypto circles and the accompanying impersonation risks.
• WhatsApp: The global standard for mobile messaging. Particularly useful for players who prefer keeping casino communications within their existing chat ecosystem.

Beyond direct contact, the Help section houses an unusually robust self-service knowledge base. FAQ. Bitcoin explainers. An instant BTC-to-EUR exchanger. Provably fair documentation. Responsible gambling resources. A formal complaints procedure. Even a crypto purchasing guide for newcomers. This isn’t perfunctory checkbox compliance – it’s genuine player education infrastructure.

Legalities: Licensing and Terms

BitStarz operates under a Curaçao gaming license (No. 8048/JAZ2020-13). It is owned by Dama N.V., a company based in Curaçao. Their physical address is Scharlooweg 39, Willemstad, with a registration number of 152125.

We reviewed BitStarz terms and found them fair. There are no daily or monthly withdrawal limits. Your limits are determined by your selected payment method. The wagering requirements are 1x if you’re not using a bonus and 40x for bonus-related withdrawals.

The KYC process involves submitting your ID, proof of residency, and a photo of your debit or credit card (if using that method). For a smooth experience, we recommend completing this verification step before you initiate a withdrawal, as approval may take a few days. Full details can be found in their terms and conditions.

Final Thoughts

After conducting an onsite and off-site review of BitStarz casino, it’s clear why they are considered one of the best online casinos in Iceland. 

The website has a clean layout and is easy to navigate. They offer a variety of games with many exciting bonuses. To top it all off, they accept various payment methods with many currencies, saving players the hassle of currency conversion. Their helpful support also shows that their players’ welfare is their priority. 

While our opinion of BitStarz is mostly positive, we recommend checking things out yourself before making your final decision. Remember, individual results may vary, so it’s important to conduct your own research and make an informed choice.